Yes. Accounts may be suspended or terminated for reasons such as fraud, fake products, repeated policy violations, or selling prohibited goods.
Yes. Vendors can use platform features such as exhibitions, POS integration, and promotions to increase visibility.
If a customer requests a valid return, vendors must:
Accept the return;
Bear the cost of return shipping;
Issue a refund within 7 business days of receiving the returned product.
Vendors are fully responsible for packaging, shipping, and timely delivery of their products.
Yes. Vendors must comply with all applicable laws such as GST, FSSAI (for food items), trademarks, and other licenses.
You may list authentic, original products in the correct categories. Illegal, counterfeit, or IP-violating products are strictly prohibited.
Vendors set their own product prices. However, predatory pricing against fellow vendors is strictly prohibited.
Kokan Bajar follows a zero-commission model. Vendors pay only an annual subscription fee to list their products.
Vendors can register by providing a valid mobile number, email ID, and business documents such as PAN, Aadhaar, Udyam Registration, and bank account details.
No. Food products, eatables, and perishable items cannot be returned or refunded if the packaging has been opened or tampered with.
Refunds are issued by vendors within 7 business days after receiving and verifying the returned product.
The vendor bears the cost of return shipping for all eligible returns.
Customers must raise a return request within 7 days of receiving the product. The product must be in original condition with all packaging intact.
Orders can be canceled only before the vendor accepts or dispatches the order. Once packed or shipped, cancellation is not possible.
Delivery is managed directly by the vendor. In the future, Kokan Bajar will also integrate third-party logistics partners like Shiprocket.
Standard delivery takes 5–10 business days, depending on vendor location and courier availability.
Currently, payments are made directly to vendors via UPI, Wallets, or Pay on Dispatch. Soon, online payments will be enabled through Razorpay.
You can sign up using a valid mobile number and email ID on our website or Android app.
Kokan Bajar is a zero-commission online marketplace that connects customers with authentic Marathi businesses, offering homemade food, traditional products, handicrafts, and lifestyle items.
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